Your satisfaction is extremely important to us. We’re so confident that you’ll be pleased with your purchase that we back it up with a 100% money back guarantee on kits. Not completely satisfied with your e-cigarette kit purchase? Simply return the entire kit (in its original packaging) at no cost within 30 days of your purchase date
Our 30-day money-back guarantee applies to all e-cigarette kit orders placed directly by the purchaser, and returned within 30 days of the purchase date in their original packaging, that also includes the shipping cost simply call our Customer Care Team and we’ll gladly arrange for a return or replacement at no cost to you. All opened e-liquids will not be refunded due to health hand sanitary reasons At VaporClub, we’ve got you covered. We stand behind our products, and we also value your trust. Simply contact our Customer Care Team to make a refund request and you will be sent the Replacement Merchandise Authorization (RMA) form. Please allow 1–2 weeks for processing.
Shipping done right is what you can expect from us. We boast a fast processing time, as well as a fast turnaround. No one likes wasting time, so we don't want to waste yours as you eagerly await your vapor goods. Orders are usually shipped the same day if placed by 12PM EST (with the exception of weekends and holidays). Unless you opt for expedited shipping, 5-7 days is the norm for delivery. For shipments to AK and HI, shipping can take up to 2 weeks. Requires an adult signature upon delivery
VapeClub is pleased to ship worldwide, however let it be known that international shipments can take between 7 to 45 business days for arrival, depending on the country. At the customer's request, we are more than obliged to ship anywhere, though we will not take responsibility for packages that may become seized by customs. We are a law-abiding company, and we always adhere to the laws of the countries we physically operate in, but it remains the customer's responsibility to be aware of the laws, duties, taxes and currency exchange rates in their residential country.